Terms and Conditions — 98pkt Online Gaming Platform Pakistan

These Terms and Conditions ("Terms") govern all use of the 98pkt platform, including the website at https://98pkt.ws, any associated mobile applications, and all games and services made available through those channels. References to "98pkt," "we," "us," or "our" refer to the platform operator. References to "you," "your," or "player" refer to any individual who registers an account or uses the platform.

By clicking "Register," "I Agree," or any equivalent button during the registration process — or by making use of any 98pkt service — you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them. These Terms apply alongside any other policies and rules published on 98pkt, including the Privacy Policy and Responsible Gaming guidelines.

If you accessed the 98pkt platform from a link or referral, the Terms are the same regardless of how you arrived. The person who referred you is not responsible for your compliance with these Terms — that responsibility lies solely with you.

To register and maintain an account at 98pkt, you must meet all of the following conditions at all times:

• You must be at least 18 years of age at the time of registration and throughout your use of the platform.
• You must be a natural person — corporate entities, bots, and automated systems are not permitted to hold accounts.
• You must provide accurate, current, and complete personal information during registration and keep that information up to date.
• You must not have been previously excluded from the 98pkt platform or had an account terminated for Terms violations.
• You must not be acting as an agent, employee, or contractor of 98pkt or any affiliated organisation.

98pkt reserves the right to request identity verification documents — including a copy of your CNIC, a recent utility bill, or other documentation — at any point during your use of the platform. Failure to provide requested documents within the specified timeframe may result in suspension of withdrawal privileges until verification is complete.

Each player is permitted to hold exactly one active account on the 98pkt platform. Creating duplicate accounts — whether under the same identity or different identities — is a serious violation of these Terms and will result in all associated accounts being permanently closed and all balances and pending winnings being forfeited.

You are responsible for maintaining the security of your account credentials. 98pkt will never ask you for your password by email, SMS, or live chat. If you receive any such request claiming to be from 98pkt, treat it as fraudulent and contact our support team immediately. You should use a strong, unique password for your 98pkt account and change it promptly if you suspect it has been compromised.

All activity that takes place under your account — whether by you or by someone else who has access to your credentials — is your responsibility. 98pkt cannot reverse completed bets or transactions on the basis that someone else used your account. Sharing your login details with another person is not permitted.

To complete full account verification and unlock unlimited withdrawals, you will be required to submit a copy of your CNIC and proof of your registered payment method. Accounts that have not completed verification are limited to a maximum withdrawal of Rs 25,000 per transaction until verification is finalised.

All deposits and withdrawals on 98pkt are processed in Pakistani Rupees (PKR). There are no currency conversion fees. The following limits and conditions apply to all financial transactions:

98pkt will only process withdrawal requests to a payment method that is registered in your name and matches the details on your verified 98pkt account. Withdrawals to third-party accounts — including those of family members — are not permitted under any circumstances. This policy exists to protect players from fraud.

If a withdrawal request is delayed beyond the published processing time, contact 98pkt support with your transaction reference number. Most delays are caused by incomplete verification or a mismatch between account names, and can be resolved quickly by the support team.

Deposits made to your 98pkt account by mistake — for example, an amount significantly larger than intended — may be reversible if you contact support within one hour of the deposit before any wagers are placed. Once wagers have been placed using the deposited funds, reversal is not possible.

98pkt offers a range of promotional bonuses including welcome bonuses, reload bonuses, weekly cashback through the VIP Club, and special event promotions. Each promotion has its own specific terms including eligibility criteria, wagering requirements, validity periods, and game restrictions. These terms are published on the Promotions page and may be updated at any time.

The following general rules apply to all bonuses at 98pkt unless the specific promotion states otherwise:

• Bonus funds must be wagered the stated number of times before any withdrawal can be made that includes the bonus amount or winnings generated from bonus funds.
• VIP Club weekly cashback carries no wagering requirement and can be withdrawn immediately once credited to your balance.
• Standard promotional bonuses carry a minimum 10× wagering requirement applied to the bonus amount.
• Bonuses are valid for 30 days from the date of crediting unless the promotion specifies a different period. Unused bonus funds expire at the end of the validity period.
• Only one promotional bonus can be active at a time. Accepting a new bonus while another is active will void the previous one.
• 98pkt reserves the right to withhold or reverse a bonus if there is evidence of abuse, including but not limited to: hedging bets, exploiting software errors, or coordinating with other players to generate artificial wagering activity.
• Referral bonuses are subject to the Refer a Friend programme terms, which are published separately.

All games available on the 98pkt platform — including Andar Bahar, Poker, Fishing Games, Aviator, and live dealer titles — are subject to their own specific game rules, which are accessible within each game interface. In the event of any conflict between game-specific rules and these Terms, the game-specific rules apply to game mechanics, while these Terms govern all financial and account-related matters.

Automated games at 98pkt use certified random number generation (RNG) systems to ensure that outcomes are genuinely random and cannot be predicted or manipulated by any party — including 98pkt. Live dealer games use real physical equipment operated by trained dealers on camera. Return to Player (RTP) percentages are published in the help section of each game.

In the event of a technical failure — including server disconnections, software errors, or communication disruptions — that affects the outcome of an active bet or round, 98pkt will investigate the incident using server logs. Where a round cannot be completed and no outcome can be verified, the bet amount will be returned to the player's balance. Decisions made by 98pkt regarding disputed game outcomes are final.

Placing bets using any automated software, bots, scripts, or artificial intelligence systems on the 98pkt platform is strictly prohibited. Any account found to be using such tools will be permanently suspended and all associated balances forfeited.

The following activities are strictly prohibited on the 98pkt platform. Engaging in any of them may result in immediate account suspension, forfeiture of balances, and reporting to relevant authorities:

• Fraud and misrepresentation: Providing false identity information, using stolen payment methods, or impersonating another person.
• Money laundering: Using 98pkt to deposit, move, or withdraw funds derived from illegal activity. 98pkt is required to report suspicious financial activity to relevant authorities.
• Collusion: Coordinating with other players to gain an unfair advantage in poker or any other multi-player game.
• Bonus abuse: Creating multiple accounts, using VPNs, or any other method to claim bonuses more than once or in ways not intended by the promotion.
• Chargebacks: Disputing legitimate transactions with your bank or payment provider in bad faith after the funds have been used for gambling.
• Exploitation of software errors: Deliberately using or repeatedly exploiting a known software error or pricing mistake. Players who discover such errors must report them to support immediately.
• Harassment: Abusive, threatening, or discriminatory behaviour directed at 98pkt staff or other players through any communication channel.

98pkt reserves the right to suspend, restrict, or permanently close any account at any time and without prior notice if there is reasonable belief that the account holder has violated these Terms, engaged in fraudulent activity, or poses a risk to the integrity of the platform or other players.

Where an account is closed due to a Terms violation, any balance remaining in the account — including deposits and winnings — may be forfeited. Where an account is closed at the player's own request and there is no outstanding Terms violation, the remaining real-money balance will be paid out to the player's registered payment method within 5 business days.

Players wishing to close their account voluntarily should contact 98pkt support. Temporary suspension for responsible gaming purposes — including self-exclusion — is handled separately through the Responsible Gaming tools in your account settings.

All content on the 98pkt platform — including but not limited to the brand name, logo, website design, game interfaces, promotional materials, and written content — is the exclusive intellectual property of 98pkt or its licensed content providers. No part of the platform may be copied, reproduced, distributed, or used for commercial purposes without prior written permission from 98pkt.

The 98pkt name and logo are registered trademarks. Unauthorised use of these marks — including in social media profiles, affiliate marketing materials created without authorisation, or any other context — is a violation of these Terms and applicable trademark law.

98pkt provides the platform "as is" and does not guarantee uninterrupted or error-free service. While we make every effort to maintain high availability and fast performance, temporary outages may occur due to scheduled maintenance, technical failures, or factors beyond our control.

To the maximum extent permitted by applicable law, 98pkt shall not be liable for any indirect, incidental, special, or consequential losses or damages arising from your use of the platform — including but not limited to losses arising from game outcomes, technical failures, or delays in payment processing.

98pkt's total liability to any individual player for any cause of action shall not exceed the total amount that player has deposited to the platform in the 30 days preceding the relevant event. This limitation does not affect your statutory consumer rights.

Gambling involves financial risk. The outcome of games on 98pkt cannot be guaranteed. Players should only bet amounts they are comfortable losing and should not rely on gambling as a source of income.

The collection, storage, and use of your personal data by 98pkt is governed by our Privacy Policy, which forms part of these Terms. By agreeing to these Terms, you also agree to the Privacy Policy.

In summary: 98pkt collects personal data for account management, identity verification, fraud prevention, and customer support. We do not sell your data to third parties for marketing purposes. We retain transaction data as required by our operational and compliance obligations. You have the right to request access to, or deletion of, your personal data by contacting us at support@98pkt.ws.

98pkt is committed to promoting responsible gaming across all players on the platform. We recognise that for a small number of people, gambling can become problematic, and we take our responsibility in that area seriously.

The following tools are available to all 98pkt account holders at no cost and with immediate effect:

• Deposit limits: Set a daily, weekly, or monthly cap on how much you can deposit to your 98pkt account. Reductions take effect immediately; increases require a 24-hour cooling-off period.
• Session time limits: Set a maximum session duration after which you will be automatically logged out.
• Loss limits: Cap the total losses you can incur in a given period before being locked out until the period resets.
• Self-exclusion: Voluntarily exclude yourself from the platform for a period of your choosing — from 30 days to permanent exclusion. During the exclusion period, your account cannot be accessed and no marketing communications will be sent.

These tools are accessible in your account settings. For full details and external support resources, visit our Responsible Gaming page. If you believe you have a gambling problem, we encourage you to use the self-exclusion tool immediately and seek support from a professional organisation.

98pkt reserves the right to amend, update, or replace these Terms at any time. When material changes are made, we will notify registered players by email to the address on their account, and by displaying a prominent notice on the 98pkt website for at least 14 days before the new Terms take effect.

If you continue to use the 98pkt platform after an updated version of the Terms has been published and the notification period has elapsed, you will be deemed to have accepted the updated Terms. If you do not agree with the updated Terms, you should close your account and withdraw your balance before the new Terms take effect.

The date at the top of this page always reflects when these Terms were last updated. If you are unsure whether you are reading the current version, the live version is always accessible at https://98pkt.ws/terms-conditions.

If you have any questions about these Terms and Conditions, or if you wish to make a formal complaint about any aspect of the 98pkt service, please contact us using the following details:

• Email: support@98pkt.ws — responses within 2 hours during business hours
• Live chat: Available 24/7 within the 98pkt platform — average response time under 3 minutes
• Help Centre: Visit our FAQ page for answers to the most common questions

Formal complaints should be submitted by email with the subject line "Formal Complaint" along with your account username and a clear description of the issue. 98pkt will acknowledge formal complaints within 24 hours and provide a substantive response within 5 business days.