All Questions 60
Account 8
Deposits 8
Withdrawals 8
Bonuses 8
Games 8
VIP Club 7
Security 7
Responsible Gaming 6
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Account & Registration
Any Pakistani resident aged 18 or above can register a free account at 98pkt. You need a valid Pakistani mobile number, a working email address, and access to at least one supported payment method. Each person is allowed exactly one account. Creating multiple accounts is against the Terms and Conditions and results in permanent closure of all associated accounts.
Most players complete the 98pkt registration in under five minutes. You fill in your name, mobile number, email, password, date of birth, and city — then accept the terms. Your account is active immediately. Head to the Register page to get started.
Go to the Login page and click "Forgot Password?" Enter your registered mobile number or email address. A one-time reset code is sent to that contact within seconds. Enter the code, choose a new password, and you are back in. The whole process takes about two minutes.
Accounts are locked temporarily after five consecutive failed login attempts — this is a security protection, not a punishment. Wait 15 minutes, then try again. If the account is still locked, contact the 98pkt support team via live chat or email at support@98pkt.ws. Our team will verify your identity and unlock the account quickly.
Changes to your mobile number or email require identity verification for security reasons. Contact the 98pkt support team via live chat or email with a copy of your CNIC. Once verified, the update is made within 24 hours. Do not share your account credentials with anyone while this process is underway.
KYC (Know Your Customer) is the identity verification process required before withdrawals above Rs 25,000 are processed. You submit a copy of your CNIC and a photo of your payment method. Most verifications are reviewed and approved within 12 to 24 hours. You can submit your documents at any time inside Account Settings.
No. Each person is permitted exactly one 98pkt account. Duplicate accounts are detected automatically and result in all associated accounts being permanently closed, balances forfeited, and any pending withdrawals cancelled. If you believe an account was created in your name without your knowledge, contact support immediately.
You can request account closure by contacting the 98pkt support team at support@98pkt.ws. Before closure, any remaining real-money balance is paid out to your registered payment method. Closure requests are usually processed within 48 hours. If you are closing because of gambling concerns, we strongly recommend using the self-exclusion tool first — see the Responsible Gaming page.
Deposits
98pkt accepts deposits via Easypaisa, JazzCash, NayaPay, SadaPay, bank transfer (IBFT), and Visa/Mastercard cards issued by Pakistani banks. All deposits are processed in PKR with no conversion fees. Choose the method that works best for you in the Deposit section of your account.
The minimum deposit at 98pkt is Rs 500 for all payment methods. There is no maximum deposit limit by default, though your payment provider may apply their own transaction limits (for example, individual Easypaisa transfers are capped by the app). Contact your payment provider if you are hitting a limit that is not set by 98pkt.
Deposits via Easypaisa and JazzCash credit to your 98pkt balance instantly — usually within a few seconds of completing the mobile payment. NayaPay and SadaPay are similarly fast. Bank transfers (IBFT) can take up to two hours depending on your bank's processing times. Visa/Mastercard deposits are typically instant.
If a deposit is pending for more than 30 minutes via mobile wallet, or more than 3 hours via bank transfer, contact the 98pkt support team with your transaction reference number and the amount. We can trace the payment and apply it manually. Do not attempt to deposit again until the first transaction is resolved, to avoid accidental double deposits.
98pkt does not charge any fees on deposits. What you deposit is what lands in your game balance in full. Some payment providers charge their own small transfer fees on their end — check your Easypaisa or JazzCash app's fee schedule if you want to confirm what, if anything, your provider charges for outbound transfers.
Yes. The 150% welcome bonus is applied automatically when your first deposit clears — no code required. Deposit Rs 500, receive Rs 750 in bonus funds credited to your bonus balance. The bonus comes with a wagering requirement. Full terms are on the Promotions page. Review them before depositing if you want to plan your play.
No. 98pkt requires all deposits to come from a payment method registered in the same name as the 98pkt account. Third-party deposits are not accepted and will be returned. This policy exists to protect players from fraud and to comply with financial regulations. Use a payment method in your own name only.
If you deposited more than you intended, you can simply request a withdrawal for the excess amount once it has credited to your balance. There is no penalty for this. If you deposited less than intended and still want the full welcome bonus amount, you can make a second deposit — but note that the welcome bonus only applies to your very first deposit.
Withdrawals
Log in to your 98pkt account and go to the Withdraw section. Select your preferred payment method (Easypaisa, JazzCash, NayaPay, SadaPay, bank transfer, or card), enter the amount in PKR, and confirm. Withdrawals to mobile wallets are typically processed within 2 to 4 hours. Bank transfer withdrawals may take up to one business day.
The minimum withdrawal at 98pkt is Rs 500. There is no set maximum withdrawal, though withdrawals above Rs 25,000 require KYC verification to be completed first. If you have not yet submitted your CNIC and payment method photo, do so in Account Settings before requesting a large withdrawal.
If your withdrawal has been pending for more than 4 hours (mobile wallet) or 24 hours (bank transfer), contact the 98pkt support team with your withdrawal reference number. Common reasons for delays include incomplete KYC verification, a mismatch between the account name and payment method name, or a temporary issue with the payment provider. Our team resolves these quickly.
Generally, you must withdraw to the same payment method used for your deposit — this is an anti-fraud and anti-money-laundering requirement. If you need to use a different method (for example, because your original payment method is no longer active), contact the 98pkt support team with supporting documentation and we will review the request.
98pkt does not charge a fee on withdrawals. Your full requested amount is sent. As with deposits, your payment provider may apply their own receiving fees — check your Easypaisa, JazzCash, or bank's fee schedule to understand if they charge for incoming transfers.
Withdrawals can be rejected for the following reasons: incomplete KYC verification, bonus wagering requirements not yet met, withdrawing to a payment method not in your name, insufficient real-money balance (bonus funds cannot be withdrawn until wagering is complete), or a suspected security issue on the account. The rejection notification will specify the reason. Contact support if you are unsure.
Withdrawal requests can be cancelled while they are still in "pending" status, before processing begins. Once a withdrawal moves to "processing" it cannot be cancelled. To cancel a pending request, go to your transaction history and click "Cancel" next to the pending withdrawal. The funds are returned to your real-money balance instantly.
VIP Club members receive priority withdrawal processing. Gold tier and above typically see withdrawals processed within 1 to 2 hours. Platinum and Diamond members have dedicated account managers who handle withdrawals personally, often within 30 minutes during business hours. See the VIP Club page for full tier benefits.
Bonuses & Promotions
New players receive a 150% bonus on their first deposit. If you deposit Rs 1,000, you receive Rs 1,500 in bonus funds — giving you Rs 2,500 to play with. The bonus is credited automatically with no code needed. Full terms including wagering requirements are on the Promotions page.
A wagering requirement is the total amount you need to wager (bet) before bonus funds convert to real withdrawable money. For example, a 20x wagering requirement on a Rs 1,500 bonus means you need to place bets totalling Rs 30,000 before the bonus converts. Progress is tracked automatically in your bonus balance section.
Most games at 98pkt contribute 100% towards wagering requirements. Some game types (such as certain live dealer games) may contribute at a lower rate — for example, 10% or 20%. Full contribution rates for each game category are listed in the Bonus Terms on the Promotions page. Slots and most standard casino games contribute in full.
No. Bonus funds cannot be withdrawn until the full wagering requirement has been met. Your real-money balance is separate from your bonus balance and can be withdrawn at any time (subject to the minimum withdrawal amount and KYC requirements). If you choose to forfeit a bonus before completing wagering, any remaining bonus balance is cancelled.
Yes. 98pkt runs regular promotions for all players — reload bonuses on Pakistan cricket match days, cashback offers, tournament entries, and VIP-exclusive deals. Check the Promotions page when you log in to see what is currently available. Flash promotions are only visible to logged-in accounts.
Every registered 98pkt player gets a unique referral link. Share it with a friend — when they register using your link and make their first qualifying deposit, both of you receive a referral bonus. Full details, earnings tracking, and your referral link are all on the Refer a Friend page.
The welcome bonus credits automatically once your first deposit is confirmed — this usually takes seconds for mobile wallet deposits. If your deposit has cleared and the bonus is not showing, wait 15 minutes and refresh your bonus balance. If it still has not appeared, contact the 98pkt support team with your deposit transaction ID and we will apply it manually.
Yes. Most 98pkt bonuses have an expiry period — typically 30 days from the date of crediting for the welcome bonus. If you do not complete the wagering requirement within the expiry period, the remaining bonus balance is cancelled automatically. The expiry date for any active bonus is shown in your bonus balance section.
Games
98pkt offers over 200 games including Aviator, Poker, Andar Bahar, Fishing Games, live dealer tables, slots, Teen Patti, Roulette, Blackjack, and more. New games are added monthly. All titles are accessible on both desktop and mobile browsers without a separate app download.
All games at 98pkt use certified Random Number Generator (RNG) technology. RNG systems are regularly audited by independent third-party testing agencies to confirm that outcomes are genuinely random and not manipulated. The RTP (Return to Player) percentage for each game is displayed in that game's information panel so you can see the expected return before playing.
No. All 98pkt games run directly in your mobile or desktop browser — no app download required. The platform is fully optimised for mobile use. Open Chrome, Safari, or any modern browser, navigate to 98pkt.ws, log in, and start playing. You can add the site to your home screen for quick access, which effectively works like a shortcut app.
Disconnections are usually caused by a weak internet connection, not the 98pkt platform. Switch from mobile data to Wi-Fi (or vice versa), refresh your browser, and reconnect. If the issue continues on a strong connection, clear your browser cache and try again. The platform requires a stable 4G or better connection for live dealer games and Aviator, which stream in real time.
Some 98pkt games offer a demo or free play mode that does not require a deposit. This is useful for learning the rules before betting real PKR. Demo mode winnings are not withdrawable — they are for practice only. Games that offer demo mode are marked in the game library. To play for real money, a deposit is required.
Aviator is a crash-style game where a multiplier increases as a plane flies across the screen. You place a bet before the round starts, and your goal is to cash out before the plane flies away. The longer you wait, the higher the multiplier — but if the plane flies away before you cash out, you lose your bet. Full details are on the Aviator Game page.
Yes. All live dealer games at 98pkt are fully optimised for mobile browsers. You need a stable internet connection — 4G or Wi-Fi is recommended — because live games stream real-time video. On a good connection, the experience on a smartphone is essentially the same as on a desktop, just in a vertical or landscape layout.
Andar Bahar is a traditional South Asian card game with simple rules. A single card (the Joker card) is drawn face up. You bet on whether a card of the same rank will appear on the Andar (left) or Bahar (right) side. Cards are dealt alternately until a match is found. Full rules and betting options are explained on the Andar Bahar page.
VIP Club
Every 98pkt player is automatically enrolled in the VIP Club at Bronze tier from the moment they register. As you place bets, you earn VIP points. When you accumulate enough points, your tier upgrades automatically. Higher tiers unlock progressively better rewards including cashback, faster withdrawals, and dedicated support. Full details are on the VIP Club page.
The five tiers are Bronze, Silver, Gold, Platinum, and Diamond. Each upgrade brings higher cashback percentages (with no wagering requirement from Gold onwards), faster withdrawal processing, bigger deposit bonuses, and at Diamond tier, a dedicated account manager. The VIP Club page has the full breakdown with exact point requirements for each tier.
VIP points are earned automatically every time you place a real-money bet at 98pkt. The number of points per bet depends on the game type — some games award more points per Rs wagered than others. Points are credited in real time as bets are settled. You can check your current point total and progress to the next tier in your account dashboard.
VIP points do not expire as long as your account remains active. An account is considered active if at least one real-money bet is placed within any 90-day period. Accounts that are inactive for 90 consecutive days may have their VIP point balance reset to zero. Playing regularly — even in small amounts — is enough to keep your status active.
VIP tiers are evaluated on a rolling 90-day basis. If your wagering volume during a 90-day review period falls below the minimum threshold for your current tier, you may be adjusted to the tier that matches your recent activity. You will receive a notification before any tier change takes effect, giving you time to increase activity if you want to maintain your tier.
From Gold tier onwards, VIP cashback rewards at 98pkt are credited with zero wagering requirement — meaning the full cashback amount is added directly to your real-money balance and can be withdrawn immediately. Bronze and Silver tier cashback carries a small wagering requirement. The exact terms are listed on the VIP Club page.
Tier upgrade benefits including priority support, faster withdrawals, and increased cashback activate within 24 hours of your tier upgrade being confirmed. You will receive a notification when your new benefits are live. If it has been more than 24 hours since your upgrade and you are not seeing the priority queue in live chat, contact support and they will manually activate it.
Security
Yes. All data transmitted between your device and 98pkt is protected by SSL/TLS encryption. Financial data is processed via PCI-DSS compliant payment gateways. Your personal information is used only for account management and identity verification, and is never sold to third parties. Full details are in the Privacy Policy.
Go to Account Settings → Security → Two-Factor Authentication. Toggle 2FA on and choose whether to receive your verification code via SMS to your registered mobile number or via an authenticator app. Once enabled, every login requires both your password and the one-time code. This significantly reduces the risk of unauthorised access.
Change your password immediately via the Forgot Password link, then contact the 98pkt support team at support@98pkt.ws or via live chat. Mark the conversation as urgent. Our security team will review your login history, place a temporary hold on withdrawals from the account while the investigation is underway, and work with you to secure the account and recover any misused funds.
No. The 98pkt support team will never ask for your account password — not via live chat, email, SMS, or phone. If you receive any communication that asks for your password and claims to be from 98pkt, do not respond and report it immediately. Legitimate support requests will only ask you to verify your identity via CNIC or registered contact details.
Your login history — showing date, time, device type, and approximate location for each login — is available in Account Settings → Security → Login History. Review this weekly. If you see a login you do not recognise, change your password and contact support immediately. Early detection of suspicious logins is the fastest way to prevent unauthorised activity.
We recommend using your personal mobile data rather than public Wi-Fi when logging in to your 98pkt account or making financial transactions. Public Wi-Fi networks (in cafés, malls, etc.) can be intercepted by third parties. If you must use public Wi-Fi, ensure you are connecting to 98pkt.ws with HTTPS (padlock icon in the browser address bar) before logging in.
Forward the suspicious message (SMS, WhatsApp, or email) to support@98pkt.ws with a brief description of where you received it and when. Our security team investigates all reports. Do not click any links in suspicious messages, and do not share any personal or financial information with the sender. 98pkt official communications come only from the @98pkt.ws email domain.
Responsible Gaming
98pkt offers five built-in responsible gaming tools: deposit limits, loss limits, session time limits, take-a-break (cool-off periods from 24 hours to 30 days), and self-exclusion (minimum 6 months). All tools are available in Account Settings and most take effect immediately. Full guidance is on the Responsible Gaming page.
Log in to 98pkt → Account Settings → Responsible Gaming → Deposit Limits. Enter the maximum amount you want to deposit per day, week, or month in PKR, and click Save. Reductions take effect immediately. Increases require a 24-hour cooling-off period before they activate — this delay is intentional to prevent impulsive decisions during a losing session.
Self-exclusion is a binding account restriction that closes your 98pkt account for a minimum of 6 months, up to permanent. During exclusion, the account cannot be accessed, no deposits can be made, and all marketing communications are stopped. Any remaining balance is paid out within 5 business days. Self-exclusion cannot be reversed during the chosen period.
Contact the 98pkt support team at support@98pkt.ws. We take third-party concern reports seriously. Due to privacy rules, we cannot disclose account details to non-account holders, but we can apply additional monitoring and safeguards based on a legitimate concern, and provide you with practical guidance on how to support the person you are worried about.
No. 98pkt strictly enforces an 18+ age policy. CNIC verification is required before large withdrawals are processed, and our team is trained to flag accounts where submitted identity documents indicate a player may be underage. If you suspect an underage person has registered, report it to support@98pkt.ws immediately.
The 98pkt support team is available 24/7 via live chat and email at support@98pkt.ws to help you access the right tools immediately. The Responsible Gaming page also contains a self-assessment quiz, budget planner, and detailed guidance on recognising and addressing problem gambling. We encourage anyone who is struggling to reach out — no judgment, just practical help.