Legal & Privacy

Privacy Policy — 98pkt Pakistan Online Gaming Platform

Your privacy matters at 98pkt. This page explains what personal data we collect from Pakistani players, why we collect it, how it is stored and protected, and what rights you have over your own information. Please read it carefully before using the platform.

Last Updated: 1 January 2025
Applicable: Pakistan
Language: English (en-PK)
Key Commitments

How 98pkt Protects Your Privacy

Before diving into the full policy, here is a plain-English summary of what we do — and do not do — with your data at 98pkt.

We Never Sell Your Data

98pkt does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes — full stop. Your data belongs to you, and we only use it to operate your account and keep the platform secure.

SSL Encryption on Everything

Every connection between your device and the 98pkt platform is protected by SSL/TLS encryption. Your account details, transaction data, and personal information are transmitted and stored securely at all times.

You Control Your Data

You have the right to access the data 98pkt holds about you, request corrections, and ask for deletion of your account data once your relationship with the platform ends. Submit requests any time to support@98pkt.ws.

Minimum Data Necessary

98pkt collects only the data that is genuinely needed to operate your account, verify your identity, process payments, and comply with anti-fraud obligations. We do not collect data speculatively or out of habit.

Opt Out of Marketing Any Time

If you have opted in to marketing communications from 98pkt, you can unsubscribe at any time using the link in any email or by contacting support. We will not send you marketing messages if you have told us you do not want them.

Transparent Third-Party Sharing

When 98pkt shares data with third parties — such as payment processors or fraud prevention services — we tell you who they are and why. We only share the minimum data required, and all third parties are contractually bound to protect it.

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Who This Policy Applies To
This Privacy Policy applies to all users of the 98pkt platform — including registered account holders, visitors who browse the website without registering, and anyone who contacts the 98pkt support team. References to "you" throughout this document mean any such individual. References to "98pkt," "we," "us," or "our" mean the 98pkt platform operator.
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Introduction

At 98pkt, we believe that Pakistani players deserve to know exactly how their personal information is handled. This Privacy Policy is written in plain English — not impenetrable legal language — because we want you to actually read and understand it. It explains what data the 98pkt platform collects from you, the reasons we collect it, how we keep it safe, who we share it with, and what choices you have.

By registering an account at 98pkt or using any part of the platform, you acknowledge that you have read this Privacy Policy and that you consent to the practices described within it. This Policy should be read alongside the Terms and Conditions, which govern the overall use of the platform.

If you ever have a question about how 98pkt handles your data that is not answered in this document, please contact us directly at support@98pkt.ws. We are committed to being transparent and responsive on privacy matters.

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Data We Collect

98pkt collects personal data in several ways: directly when you provide it during registration, automatically when you use the platform, and occasionally from third-party verification services. Below is a detailed breakdown of the data we collect and why.

Data Category Examples Why Collected
Identity Full name, date of birth, CNIC number, gender Account verification, age check, fraud prevention
Contact Email address, mobile number, city of residence Account communications, support, security alerts
Financial Easypaisa / JazzCash account number, bank account details (IBAN), deposit and withdrawal history Payment processing, withdrawal verification, fraud detection
Identity Documents Copy of CNIC, utility bill for address verification KYC (Know Your Customer) compliance, account security
Gaming Activity Games played, bet amounts, session duration, win/loss records Account management, responsible gaming monitoring, dispute resolution
Technical IP address, device type, browser, operating system, login timestamps Security monitoring, fraud prevention, platform optimisation
Cookies Session cookies, preference cookies, analytics cookies Platform functionality, user experience, traffic analysis

98pkt does not collect sensitive personal data such as biometric data, health information, religious affiliation, or political opinions. We do not collect data about your social media activity unless you choose to contact us through a social media channel.

When you contact the 98pkt support team — by email, live chat, or any other channel — the content of that communication is recorded and retained as part of your account history for the purpose of resolving disputes and improving support quality.

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How We Use Your Data

98pkt uses the data it collects for specific, legitimate purposes. We do not use your data for any purpose not described in this Policy, and we do not keep it longer than necessary. The primary uses are:

Account Management

Your identity, contact, and login data is used to create and maintain your 98pkt account, verify your identity, process login requests, and allow you to access platform features including games, promotions, and the VIP Club.

Payment Processing

Your financial data — Easypaisa number, JazzCash account, or bank details — is used exclusively to process deposits and withdrawals in PKR. 98pkt never stores full payment credentials on our own servers; payment data is handled through our certified payment processing partners.

Fraud Prevention and Security

Technical data including your IP address, device fingerprint, and login history is used to detect and prevent fraudulent activity — including multiple account creation, unauthorised access attempts, and bonus abuse. This is a core function of any responsible online gaming platform.

Responsible Gaming Monitoring

Your gaming activity data — including session durations, bet sizes, and win/loss patterns — is analysed internally to identify signs of potentially problematic gambling behaviour. Where such signs are identified, the 98pkt responsible gaming team may make contact to offer support tools. This is a genuine protective measure, not a marketing activity.

Platform Improvement and Analytics

Aggregated, anonymised data about how players use the 98pkt platform is analysed to improve the gaming experience, optimise page performance, and inform decisions about new features and games. This analysis does not involve your individually identifiable data.

Marketing Communications (Optional)

If you have opted in to marketing communications during registration or at any subsequent point, 98pkt may send you information about promotions, bonus offers, and new games. You can withdraw this consent at any time. Opting out of marketing communications does not affect your ability to use your account.

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Legal Basis for Processing

98pkt processes your personal data on the following legal bases:

  • Contract performance: Processing your account data, payment information, and gaming activity is necessary to fulfil our obligations under the Terms and Conditions — the contract between you and 98pkt.
  • Legitimate interests: Processing technical and security data to detect fraud, prevent multiple account abuse, and protect the integrity of the 98pkt platform represents a legitimate business interest that does not override your privacy rights.
  • Consent: Marketing communications and non-essential cookie usage are based on your explicit consent. You may withdraw this consent at any time without affecting the rest of your account relationship with 98pkt.
  • Legal obligation: Certain data processing — including identity verification under KYC obligations and transaction record retention — is required by law or by the conditions of our operating licence. 98pkt cannot opt out of these requirements.
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Third-Party Sharing

98pkt does not sell your personal data to any third party. We share data only in the specific circumstances listed below, and only to the extent necessary for each purpose:

  • Payment processors: When you make a deposit or request a withdrawal via Easypaisa, JazzCash, NayaPay, or bank transfer, the relevant transaction data is shared with the payment service provider. These providers operate under their own privacy policies and are subject to their own regulatory obligations.
  • Identity verification services: To comply with KYC requirements, 98pkt may use a third-party identity verification service to confirm the authenticity of documents you submit. These services only receive the specific document data needed for verification and are contractually bound to delete it after use.
  • Fraud detection services: Technical data including IP addresses and device identifiers may be shared with fraud detection partners to identify suspicious patterns. These partners are not permitted to use this data for any purpose other than fraud prevention on behalf of 98pkt.
  • Legal and regulatory authorities: 98pkt is required to share data with law enforcement, financial regulators, or other competent authorities if required to do so by a valid legal order. We will notify you of such disclosure where permitted by law.
  • Business successors: In the event that 98pkt is acquired, merged, or its assets transferred to another entity, your personal data may be transferred as part of that transaction. You will be notified before any such transfer and given the opportunity to close your account if you do not wish your data to be transferred.
What We Never Do — 98pkt will never share your personal data with advertising networks, data brokers, marketing agencies, or any other commercial third party for purposes unrelated to operating your account. If you ever receive marketing from a third party claiming to have obtained your information from 98pkt, that is not something we authorised and you should report it to us immediately.
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Cookies & Tracking Technologies

The 98pkt platform uses cookies and similar technologies to make the site work properly and to understand how players use it. Cookies are small text files stored on your device when you visit the platform. They do not contain executable code and cannot access other files on your device.

We use the following categories of cookies:

Essential Cookies Performance Cookies Preference Cookies Analytics Cookies
  • Essential cookies are required for the platform to function at all. They handle your login session, maintain your cart or active game state, and protect against cross-site request forgery. These cannot be disabled.
  • Performance cookies collect anonymous data about page load times and error rates, which helps the 98pkt technical team identify and fix issues faster. No personal data is collected.
  • Preference cookies remember your settings — such as your preferred language or notification preferences — so you do not have to reconfigure them every time you visit.
  • Analytics cookies provide aggregated, anonymised data about how players navigate the platform. This information is used to improve page design and content. You may opt out of analytics cookies without affecting your account functionality.

You can manage your cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies. Please note that disabling essential cookies may prevent parts of the 98pkt platform from functioning correctly.

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Data Retention

98pkt retains personal data only for as long as it is necessary for the purpose it was collected, or as long as required by law. The following retention periods apply:

  • Active account data (identity, contact, payment details): Retained for the lifetime of the account and for five years after account closure, to support dispute resolution and regulatory compliance.
  • Transaction records (deposit and withdrawal history): Retained for seven years from the date of each transaction, in line with financial record-keeping requirements.
  • Gaming activity logs (game history, bet records): Retained for five years from the date of each session.
  • Support communications (chat and email records): Retained for two years from the date of the last interaction.
  • Technical logs (IP addresses, login timestamps): Retained for 90 days, after which they are deleted unless flagged for investigation.
  • Marketing consent records: Retained for as long as the consent remains active, plus two years after withdrawal, as evidence that the consent was validly obtained.

When the retention period for a given category of data expires, it is deleted from 98pkt systems. Deletion is permanent and irreversible. If you have requested deletion of your account data before the minimum retention period expires, the data will be anonymised rather than deleted until the period ends, after which it will be fully removed.

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Data Security

98pkt implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

  • SSL/TLS encryption on all data transmitted between your device and the 98pkt platform.
  • Encrypted storage for sensitive personal data including CNIC numbers and payment identifiers.
  • Access controls that restrict which 98pkt staff can access personal data, limited to those who need it to perform their job function.
  • Regular security audits of platform infrastructure and third-party integrations.
  • Two-factor authentication available for player accounts and mandatory for all internal staff accessing the management system.
  • Monitoring systems that detect and alert on unusual data access patterns, including potential insider threats.

Despite these measures, no online platform can guarantee absolute security against all possible threats. In the unlikely event of a data breach that affects your personal information, 98pkt will notify you by email within 72 hours of becoming aware of the breach, describe what happened and what data was affected, and explain the steps we are taking to address the situation.

From your side, you can significantly reduce the risk of unauthorised account access by using a strong, unique password for your 98pkt account, enabling two-factor authentication, and never sharing your login credentials with anyone — including people claiming to be from the 98pkt support team.

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Your Rights Over Your Data

As a 98pkt player, you have the following rights regarding the personal data we hold about you. To exercise any of these rights, contact us at support@98pkt.ws with the subject line "Data Rights Request" and your registered account username.

Right of Access

You can request a copy of all personal data 98pkt holds about you. We will provide this within 30 days of receiving a valid request, in a commonly used electronic format.

Right to Correction

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You can update most of your account information directly in your account settings.

Right to Deletion

You can request deletion of your account data once your account has been closed and the mandatory minimum retention period has expired. Data subject to legal retention obligations cannot be deleted until those periods end.

Right to Object

You can object to the processing of your data for marketing purposes at any time. You can also object to processing based on legitimate interests if you believe your individual circumstances justify it.

Right to Data Portability

For data processed on the basis of consent or contract, you can request that we provide your data in a structured, machine-readable format so that you can transfer it to another service.

We aim to respond to all data rights requests within 30 days. Complex requests may take up to 90 days; we will notify you within the initial 30 days if additional time is needed. There is no charge for exercising your data rights unless requests are manifestly unfounded or excessive.

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Children's Privacy

The 98pkt platform is strictly for individuals aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a user is under 18 — including through a tip-off from another player, a payment processor query, or any other means — the account will be immediately suspended and all associated data will be reviewed.

If you are a parent or guardian and believe that a minor in your care has created a 98pkt account without your knowledge, please contact us immediately at support@98pkt.ws. We will investigate and close the account promptly. Any deposits made by a verified minor will be refunded to the payment method used, minus any withdrawals already processed.

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Changes to This Privacy Policy

98pkt may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable laws, or improvements in the way we explain our practices. When material changes are made, we will notify registered users by email before the changes take effect and update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically. If you continue to use the 98pkt platform after a revised Policy has been published and the notification period has elapsed, you will be taken to have accepted the updated Policy. If you do not agree with the changes, you should close your account and withdraw your balance before the new Policy takes effect.

The current, live version of this Privacy Policy is always available at https://98pkt.ws/privacy-policy. Previous versions are archived and available on request by emailing support@98pkt.ws.

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Contact Us About Privacy

If you have any questions about this Privacy Policy, or if you want to exercise any of your data rights, please get in touch with the 98pkt team using the details below. For data rights requests, always include "Data Rights Request" in the subject line along with your registered account username so we can locate your account quickly.

  • Email: support@98pkt.ws
  • Live chat: Available 24/7 inside the 98pkt platform — average response time under 3 minutes
  • FAQ: Visit our FAQ page for answers to common privacy questions

We aim to acknowledge all privacy-related enquiries within 24 hours and provide a full response within 30 days. If we need more time — for example, because a request requires extensive data retrieval — we will tell you within the initial 30-day window.

Our Commitment — Privacy at 98pkt is not just a legal obligation. It is a genuine commitment to the Pakistani players who trust us with their information. We will always handle your data with care, transparency, and respect.
Start Playing Safely

Your Data Is Safe at 98pkt — Now Play With Confidence

Register your free 98pkt account today, claim your welcome bonus, and enjoy Andar Bahar, Aviator, Poker, and more — all in PKR, all with your privacy protected.