At 98pkt, we genuinely want every Pakistani player to have a fun, stress-free experience. That means giving you real tools to stay in control — not just placing a small link in the footer and calling it done. This page covers everything you need to know about playing safely, recognising warning signs, and getting support if things ever feel out of hand.
Let us be straightforward about something: responsible gaming is not a marketing phrase at 98pkt. It is a genuine operational commitment that shapes how we design the platform, what tools we build, and how our support team is trained to handle difficult conversations.
The reality is that most people who play at 98pkt enjoy it as entertainment — the same way someone might spend a Friday night watching cricket, or playing cards with friends at home. The stakes are real, the excitement is real, and for the vast majority of players, it stays firmly within their means and their comfort zone.
But for a smaller number of people — and there is no shame in this — gambling can start to feel less like entertainment and more like a compulsion. When that happens, the responsible thing for a platform to do is acknowledge it, provide real support, and make it genuinely easy for a player to step back. That is what 98pkt does.
The tools on this page are not hidden behind multiple menus or buried in terms documents. They are real, they work immediately, and they are available to every 98pkt player regardless of their account status or deposit history. Use them freely — that is what they are there for.
All five of these tools are available inside your account settings right now — no forms to submit, no waiting period for restrictions to take effect. Limits go on immediately.
Set a maximum amount you can deposit to your 98pkt account per day, per week, or per month — in PKR. Reductions take effect immediately the moment you save them. Increases require a 24-hour cooling-off period before they activate, giving you time to reconsider.
Cap the total amount you can lose within a set period. Once you reach your loss limit, you will not be able to place further bets until the period resets. This tool is especially useful for players who want to enjoy the platform without the risk of a particularly bad session going further than planned.
Set a maximum session duration after which you are automatically logged out and cannot log back in for a set cooling-off period. This is particularly useful for late-night sessions or for players who find it easy to lose track of time once they are enjoying a game.
Need a short break without committing to full self-exclusion? The Take a Break feature locks your account for a period of your choosing — 24 hours, 48 hours, 7 days, or 30 days. During this period, your account cannot be accessed and no deposits can be made. Your balance is preserved.
Self-exclusion is a voluntary, binding restriction that closes your 98pkt account for a minimum of 6 months, up to a permanent ban. During exclusion, your account cannot be reopened under any circumstances, and all marketing communications are stopped. This is the strongest tool available and we encourage its use if you feel you need it.
If you are struggling and need to speak to someone, the 98pkt support team is available around the clock via live chat and email. Our team is trained to handle responsible gaming concerns with sensitivity and discretion. No judgment, no pressure — just practical help.
Problem gambling does not always announce itself loudly. It tends to develop gradually, which makes it harder to notice. These are the most common signs to watch out for — in yourself or in someone you care about.
Answer these five questions honestly. This is not a clinical tool — it is a starting point for reflection. No data is recorded or shared.
Setting responsible gaming limits on 98pkt takes less than two minutes. Here is exactly how to do it.
Use this quick calculator to work out a responsible gaming budget based on your monthly income and expenses. This tool does not save any data.
This is a suggestion only. The 10% figure represents a common guideline for discretionary entertainment spending. Never gamble with money allocated to essential expenses or savings.
Pakistan's online gaming landscape has grown significantly over the past several years, largely driven by smartphone access, affordable data, and a young, digitally comfortable population. 98pkt has been part of that growth — and with it comes a responsibility that we take seriously. Responsible gaming is not something we bolt on after building the product. It is something we think about from the start.
The 98pkt responsible gaming philosophy starts with a simple principle: gambling should always be a choice made freely, with money the player can genuinely afford to spend on entertainment. The moment it stops being a free choice — the moment someone feels compelled to gamble, or is gambling with rent money, or is lying to their family about how much they are spending — that is when the situation has crossed a line that needs to be addressed.
We train our support team to recognise the early indicators of problem gambling behaviour — unusual spikes in deposit frequency, rapid loss-chasing patterns, accounts where withdrawal requests are always cancelled and re-wagered, and direct messages from players expressing financial distress. When our team identifies these patterns, they are trained to proactively reach out, offer support tools, and provide information about resources — without judgment and without pressure.
The 98pkt responsible gaming approach also includes a strict 18+ age verification policy. We require CNIC verification for all accounts before unlimited withdrawals are enabled, and our payment team is trained to flag accounts where the identity documentation does not match the age requirements. We do not serve minors, and we do not look the other way when there are signs that a minor is attempting to use the platform.
For players who reach the point of wanting to self-exclude, the process at 98pkt is straightforward and does not require speaking to anyone if the player does not want to. Self-exclusion can be initiated entirely through the account settings. Once initiated for the minimum period, it cannot be reversed — and that is intentional. A cooling-off mechanism that can be cancelled in five minutes is not a real protective tool. At 98pkt, self-exclusion means what it says.
We understand that for some players, the 98pkt tools may not be enough on their own, and that professional support might be needed. The FAQ section on this page lists resources and contact points for players looking for additional help. Seeking that help is a sign of strength, not weakness, and 98pkt fully supports any player who decides to take that step.
Register your free 98pkt account with built-in responsible gaming tools from day one. Deposit limits, session controls, and self-exclusion — all available before you place your first bet.